Plans, the trial and billing
Space is free during the beta. Then: Basic $99, Shop $149 and CNC $199 a month, each with a 14-day trial; Shop and CNC are 3 months, then a 12-month term.
Right now: the beta
Space is free during the beta. The License & billing page says "Space is free during the beta. Plans, cards and invoices will be managed here once billing opens." Your Shop page shows the plan as "Beta". Beta members keep a founding price when billing starts.
The plans (when billing opens)
- Basic: $99 a month. For interior designers: design, drawings, prices and estimates.
- Shop: $149 a month. For shops that cut on a saw: everything in Basic, plus the cut list and saw sheets.
- CNC: $199 a month. For shops with a CNC: everything in Shop, plus labels, assembly sheets and machine files.
Each plan includes 1 user. Extra users are $50 a month each. Shop-floor logins are free.
Every plan starts with a 14-day free trial. Yearly is offered too: $990, $1,490 and $1,990 (two months free).
3 months, then 12
Every plan paid by the month works like this:
- The first 3 months after the trial are month to month. Cancel any time and the plan stops at the end of the month you've paid for.
- After that, the plan continues for 12 months at the same price. If you cancel during those 12 months, the plan stays on and is billed each month until the 12 months end, then stops. Space tells you the date before you confirm.
- After the 12 months, it's month to month again.
You agree to these terms on the payment page. We email them to you after you sign up, and again two weeks before the 12 months start.
A yearly plan has no term: cancel any time and it stops at the end of the year you've paid for.
Paying, the card and invoices
Payments go through Stripe. Space never sees your card number. The shop's owner (or an admin) opens License & billing:
- Choose a plan starts the trial on Stripe's payment page.
- Card and invoices opens Stripe's page for the card on file and past invoices.
- Cancel the plan shows exactly when the plan would stop, then asks you to confirm. Keep the plan undoes a cancel that hasn't happened yet.
There are no refunds for part months unless the law requires it.
Extra users and shop-floor logins
Each plan includes 1 user. The owner adds more on License & billing (Add a user, $50 a month each, billed with the plan) and removes them the same way.
Shop-floor logins are free. Invite someone on Team as Shop floor: they can open jobs and read the cut lists, sheets and labels, and can't change anything. Homeowners, designers and contractors you invite to a kitchen are free too and don't use a seat.
The license section
The top of License & billing is about the offline license: what it covers ("Design on/off · Cut list on/off · Machine files on/off"), when it's "Good until", and the buttons Renew now, Download license file, Load license file… and Download the offline app. See "Working with no internet: the license".
Billing questions
Anything about a charge, an invoice, a refund or a specific account goes to a person: hello@stillespace.com.
Still stuck? In the Space app, press Ask Space, or email hello@stillespace.com.