Inviting your team and how seats work
Owners and admins invite people on the Team page; each active person and each waiting invite uses a seat.
Invite someone
Only the shop's owner or an admin can invite.
- Open Team.
- Type their email.
- Choose Staff, Admin or Shop floor.
- Press Invite.
You'll see "Invite saved. They join when they sign in with [their email]."
Space doesn't email team invites. Tell the person yourself: "Go to app.stillespace.com and sign in with this email." When they sign in, they join your shop.
Roles
- Owner: the person who created the shop.
- Admin: can invite people, cancel invites, and switch people off and on, like the owner.
- Staff: uses Space (kitchens, studio, files) but can't change the team.
- Shop floor: free, and doesn't use a seat. Opens jobs and reads the cut lists, sheets and labels; can't change anything (no new kitchens, no edits, no deleting).
Seats
- Every plan includes 1 user (seat); the owner adds more on License & billing ($50 a month each). Shop-floor logins don't count. The Team page says how many are used, e.g. "2 of 2 seats used".
- A waiting invite uses a seat until the person signs in or you press Cancel invite.
- Each person needs their own login. Don't share one.
If you're out of seats, you'll see "Your plan includes N user(s). Add a seat to invite someone else." Seats can't be added in the app yet. Email hello@stillespace.com.
Someone leaves
Press Switch off next to their name. They lose access to the shop straight away, and their seat is free again. Switch on brings them back. You can't switch off the owner or yourself.
Invite not working?
- They must sign in with exactly the email you typed. Check the spelling on the Team page.
- If they were already signed in when you invited them, they should close Space and open it again in a new window (or sign out and back in). The invite is picked up then.
- If they made their own shop by mistake, they still join yours once the invite is picked up. They can switch shops with the drop-down at the bottom left.
Homeowners and designers
Clients aren't team members and don't use seats. Share a kitchen with them instead: see "Sharing a kitchen with a homeowner or designer".
Still stuck? In the Space app, press Ask Space, or email hello@stillespace.com.